The agreement between you and London Handstand Academy when you use the app, book coaching, or attend a workshop.
Last updated 10 October 2026
These terms are between you and Elliott Staley, trading as London Handstand Academy, a sole trader established in England. Where these terms say "we", "us" or "the Academy", they mean that business.
Contact. info@londonhandstandacademy.com
Correspondence. Email first. A postal address for formal correspondence is available on request to the address above.
By creating an account, subscribing, booking a session or attending a workshop, you agree to these terms. If you do not agree to them, please do not use the service.
| Service | What it is | Price |
|---|---|---|
| Handstand Ladder, free | Stage 1 of the ladder in the app, no account needed | Free |
| Full ladder | Stages 2 to 6 of the ladder in the app, with a seven day free trial | £10 per month |
| Form checks | One clip of your handstand every fortnight, answered by Elliott on video, with the full ladder included. The first form check with an account is free | £35 per month, or £25 per month on top of a full ladder subscription |
| Online coaching | A written programme, messaging and video form checks | £120 per month |
| Coaching with in-person | Online coaching plus face-to-face sessions in London | £190 per month |
| Inner Circle | Coaching with weekly contact and a 60 minute session in London each month, offered to coaching clients | £320 per month |
| One-off session | A single face-to-face session in London | £80 for 60 minutes, £100 for 90 |
| Workshops | Group sessions on announced dates | From £25 |
Prices are in pounds sterling and include any VAT that applies. We are not currently VAT registered. Prices can change, but a change never affects a month you have already paid for, and we will tell you before a change applies to your next payment.
You need an email address and a password to use the app. You must be 16 or over to hold an account. If you are under 18, a parent or guardian must agree to these terms and to the waiver on your behalf before you take part in coaching or attend a session.
Keep your password to yourself. Your account is for you alone. It is not to be shared, and we may suspend an account we believe is being shared. Tell us promptly if you think someone else has got into your account.
The full ladder is a rolling monthly subscription taken through Stripe. It renews automatically on the same day each month until you cancel. Your card details are handled by Stripe and never reach us.
Bought in the iPhone app, the subscription is taken by Apple instead, at the price the App Store shows, and Apple's terms for purchases apply too. You manage and cancel it in your iPhone's Settings, under your Apple Account, Subscriptions.
You can cancel at any time from the app or the Stripe billing portal. Cancelling stops the next payment; you keep access until the end of the month you have already paid for. There is no minimum term and no cancellation fee.
If a payment fails we may retry it and may suspend access to paid content until it succeeds.
Coaching is a monthly service, billed in advance, that includes a written programme built for you, ongoing messaging, and video form checks at the cadence agreed for your tier. Coaching begins once the onboarding assessment is complete.
Coaching is not a guarantee of a result. Progress in handstand work depends on your consistency, your starting point, your body and your recovery. We do not promise that you will reach a particular skill in a particular time.
Workshop places are confirmed when payment clears and are limited by the size of the room. A place is personal to you but may be transferred to someone else if you tell us before the day and they accept these terms and the waiver.
You can cancel a workshop place, or move it to another date of the same class, yourself: from the link in your confirmation and reminder emails, or from the app. Do it more than 24 hours before the start and a cancellation is refunded to the card you paid with, and a move is free. If you booked two dates together at the pair price and cancel one, the date you keep is charged at its own price and the rest is refunded. Inside 24 hours the place cannot realistically be refilled, so it is not refunded automatically; if something serious has happened, tell us and we will look at it. If a workshop is full you can ask to be told when a place opens, and the first person waiting is offered it.
A discount code applies to the workshop it names, once per person, and cannot be exchanged for money.
If we cancel a workshop or an in-person session, you get a full refund or a place on another date, whichever you prefer.
A one-to-one session is booked at a time you pick from the free times shown when you book, or, where none is shown or none suits, paid for first with the time agreed with you afterwards. Either way the room is booked around the gym's timetable, so a time you pick is held for you and confirmed within 48 hours, once the room is booked. If it cannot be secured, we offer you another time; if no time works for you, it is refunded in full.
You can move or cancel a one-to-one session from the link in your confirmation and reminder emails, or from the app. Until we have hired the room for it, you can move it yourself to another free time, up to 24 hours before it starts. We hire and pay for the room for each session, so once it is hired a move, and any cancellation, is a request: we come back to you within 48 hours, and may refund it in full or in part, or offer a new date. Please give at least 24 hours' notice; a session cancelled with less notice may be charged in full, because the time cannot realistically be filled. A session that comes with a coaching plan can be moved, but is not refunded on its own.
Because you are buying online as a consumer, you normally have 14 days from the day you sign up to change your mind and get your money back.
Digital content is an exception. When you buy the full ladder or a coaching month, you get access immediately, and by starting to use it you ask us to begin straight away and accept that you lose the 14-day right once the service has been delivered. If you have not used the service at all, tell us within 14 days and we will refund you.
The 14-day right does not apply to a booking for a specific date. Our own policy is a full refund if you cancel more than 14 days before the workshop, and a transfer to another date if you cancel with less notice than that. If you cannot make it at all and cannot transfer, get in touch. We would rather sort something out than leave you out of pocket.
If life gets in the way, ask about pausing rather than cancelling. We would usually rather hold your place than lose you.
Handstand training carries real risk of injury. It loads the wrists, shoulders and spine, and it involves being inverted and falling. You take part at your own risk.
Before starting, you must read and accept the participation waiver and health declaration, and tell us honestly about injuries, conditions, pregnancy, medication and anything else that could affect your safety.
We are handstand coaches. We are not doctors, physiotherapists or other healthcare professionals, and nothing we give you is medical advice, diagnosis or treatment. If you have a condition or an injury, get clearance from a qualified healthcare professional before you start. If something hurts, stop, and speak to a professional.
The programmes, drill videos, written content and the app are ours and are protected by copyright. Your subscription buys you a personal, non-transferable right to use them while your subscription lasts.
You may not copy, download, re-upload, resell, share logins for, or coach from our material. Programmes are written for one person's body and history; passing one on can genuinely hurt somebody.
The footage and photos you send stay yours. You give us permission to store them and to watch them for the purpose of coaching you, and nothing else.
We will not use your footage publicly, in marketing, on social media, or as a testimonial, unless you have separately and specifically said yes. That consent is always optional, never a condition of coaching, and you can withdraw it at any time.
You can ask us to delete your footage at any point and we will. See the privacy policy for how long we keep it otherwise.
Please do not: share your account; upload anything unlawful, or anything featuring someone who has not agreed to being filmed; try to break, probe or overload the app; or harass anyone through the messaging feature. We may suspend or close an account for any of these, and for a serious breach we may do so without a refund.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Your statutory rights as a consumer are not affected by anything here.
Subject to that, we are not liable for loss that was not reasonably foreseeable, and our total liability to you for any claim connected with the service is limited to the amount you paid us in the 12 months before the claim arose.
The app is provided as it is. We work to keep it available but we do not promise it will be uninterrupted or error-free, and we are not liable for a third-party service we rely on being unavailable.
We may update these terms. If a change materially affects you, we will email you at least 30 days before it takes effect, and you can cancel before then if you are not happy with it.
You can close your account at any time by emailing us. We may end the agreement on reasonable notice, or immediately for a serious breach of these terms, and if we end it without cause, we will refund the unused part of anything you have paid.
If something has gone wrong, email info@londonhandstandacademy.com and we will reply within five working days. We would much rather fix it directly.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring proceedings in your own courts.